Navix’s AI powered, intuitive, software-as-a-service platform will allow Echo to improve its visibility of any invoicing exceptions and discrepancies, at the same time providing real-time data for the company to make more informed business decisions. It will also result in considerable time and cost savings as Echo’s existing TMS system is labour intensive.

Echo believes the Navix solution will also help it improve its service and operational efficiency with both its service partners and its customers, resulting in more business and improved margins.

Pete Rogers, CEO of Echo, explained. “Navix’s technology allows Echo to target specific objectives to increase efficiency, and its configurable solutions around business rules are a major benefit,” he said. “We chose Navix because of its unique approach connectivity with carriers and technology which allows us to easily identify the root cause of the exception, and customised business rules which allow us to resolve that in a far more efficient manner for our carriers and clients.”

The freight industry has been challenged by the freight audit and invoicing process for years. The approach to address this challenge has been to either increase staff or outsource the process entirely. However, with Navix, companies like Echo are realizing they can scale profitably, improve their operational efficiency, and improve their customer and carrier relationships.

“Our partnership with Echo Global Logistics is another example of how Navix is helping transform the freight industry”, said Eric Krueger, co-founder and president of Navix. “We are excited to watch how our solution enables them to scale profitably, optimise cash flow and improve their customer and carrier relationships.”